Refunds

Refund Policy

Production billing is disabled. This page explains the principles before and after paid access begins.

Effective: 2026-08-01 · Updated: 2026-08-01

01

Current status

Doodle to Story has not opened live billing. Current pages and test transactions are not purchase promises and do not create live refundable orders.

02

Before billing launches

Live billing will open only after end-to-end testing, legal review, and checkout disclosures are complete. Checkout will state price, currency, tax, credits, delivery, and applicable refund terms.

03

Requesting a refund

After billing launches, email support@doodletostory.com with the order email, order ID, purchase date, and reason.

04

Assessment

Eligibility will reflect applicable consumer law, whether digital content or credits were delivered or used, duplicate charges, technical failure, and fraud risk. This policy does not waive rights that cannot legally be waived.

05

Timing

Response targets, refund windows, return-to-source timing, and provider processing periods will be confirmed before live billing; we make no unverified timing promise now.